In this guide, we’ll take you through the step-by-step process of how to change your phone number with SASSA. We’ll also answer some of the most common questions that people have when doing this, so you’ll feel confident and prepared to complete the task without any issues.
In 2024, updating your cellphone number with SASSA has become much simpler. SASSA has made the process easy, allowing beneficiaries to manage their grants without needing to fill out a lot of paperwork or visit a SASSA office in person. This means you can now change your phone number from the comfort of your home, using just your cellphone or computer.
Follow these easy steps to update your phone number for the SASSA SRD grant:
Go to the SASSA Website Visit the official website to manage your details. Make sure you have a stable internet connection.
Get Your Information Ready You’ll need:
Your South African ID number
Your Application ID (If you’ve forgotten it, don’t worry, we’ll guide you later).
Submit Your Details Enter your ID and Application ID, then press “Submit.” You’ll then be asked to provide your new cellphone number and your email address.
Give a Reason for Changing Your Number SASSA will ask why you’re updating your phone number. Some reasons might include:
Lost or stolen phone
You used someone else’s number and no longer have access to it
You’ve switched to a new number. Pick the reason that applies to you.
Verify with an OTP SASSA will send a One-Time Pin (OTP) to your new number. Enter the OTP on the website to confirm your new contact details.
Final Confirmation After entering the OTP, click “Submit” to finish. Your phone number is now updated, and all future SASSA communications will go to your new number. After that to confirm your next payment date visit SASSA Status Check.
FAQs
Can I update my phone number multiple times?
Yes, you can change your phone number as often as necessary. Simply follow the same steps each time to update your details. Also, read SASSA Reapplication
How long does the process take?
Depending on various factors, SASSA will process the change shortly after verifying your information.
Can I change my phone number without my Application ID?
You need your Application ID to change your phone number online. If you’ve forgotten it, you can retrieve it by entering your ID number and previous phone number on the SASSA website. Check about Which Bank Does SASSA Use?
Changing your phone number for your SASSA SRD Grant is a simple, secure process that can be completed online in just a few steps. By ensuring your contact details are always up-to-date, you can receive important notifications related to your grant, including payment dates, approvals, and security verifications.